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Kodezen Bundle
Terms & Condition

Refund Policy

Last updated on October 8, 2026.

Our Refund Policy

Kodezen is committed to providing reliable and high-quality products and services across our product ecosystem. We are confident that our products meet the standards our users expect. We recommend exploring the relevant product thoroughly and reaching out to our team with any questions through:

Support Email
Live Chat
Social Media Pages (Facebook, Twitter, LinkedIn)
Our Blog

While we take great pride in the quality of our products and the support we provide, we understand that you may encounter a valid bug or issue while using one of our products. If our support team is unable to resolve a reported issue within 48 hours of receiving the report, you will be eligible for a full refund, provided the issue is reported within 14 days of purchase. Our support team is always ready to investigate and help resolve any issues you encounter.

Our support team is available 7 days a week. The 48-hour resolution period begins when our support team receives a valid issue report with sufficient information to investigate the problem. Eligible refunds are processed within two business weeks.

Note: All refund requests or claims must be submitted within 14 days of purchase.

14-Day Money Back Guarantee

We have a flexible refund policy in place!

Kodezen continuously improves its products to provide reliable and effective solutions for our customers. If you encounter a valid bug or issue while using one of our products, our support team is always ready to investigate and help resolve the problem.

If you report a valid bug or issue within 14 days of purchase and our support team is unable to resolve the reported issue within 48 hours of receiving your report, you will be eligible for a full refund.

Before requesting a refund, please contact our support team and provide sufficient details about the issue so our team can properly investigate and troubleshoot the problem.

Refund Will Be Provided If:

You report a valid bug or issue with the purchased Kodezen product within 14 days of purchase.
Our support team is unable to resolve the reported issue within 48 hours of receiving your report.

Refund Will Not Be Given If:

The refund request is submitted more than 14 days after the purchase date.
The reported issue is caused by a third-party plugin, theme, hosting environment, or other external factor.
The issue is related to a feature or functionality that the purchased Kodezen product does not promise or support.
The reported issue has been resolved within 48 hours of receiving your report.
Sufficient information or access required to investigate and resolve the issue is not provided to our support team.

Our Availability

Our support team is available from 7:00 AM to 12:00 AM, GMT+6, 7 days a week.

Acceptance of this Policy

By placing an order for a Kodezen product, you acknowledge that you have carefully read our Refund Policy and understand and agree to its terms and conditions. If you disagree with these terms and conditions, we ask that you refrain from placing an order with us.

You qualify for a refund when the conditions outlined above are met. Please use our contact form or live chat to contact our support team, and we will get back to you as soon as possible.

Get Support from our expert support team to help resolve your issues.

On This Page
  1. Refund Policy
    1. Our Refund Policy
    2. 14-Day Money Back Guarantee
      1. We have a flexible refund policy in place!
      2. Refund Will Be Provided If:
      3. Refund Will Not Be Given If:
      4. Our Availability
      5. Acceptance of this Policy
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