Help fix this, get back to normal

Hello there,

Thank you for being so patient.

I would like to ask you to please make a video of you doing this and seeing the issue on your end, so that I can know how to replicate it on my end and assist you better by pinpointing the issue faster.
Also, please tell me more about the device you are using and the browser, as it greatly helps narrow down the possible culprit of this issue. The device model and version, as well as the browser and its version, would be great.

You may use loom.com to make the video, as it will allow for the fastest way to share it with me via a link.

Looking forward to hearing back from you soon.

Kind regard