Stef (a11n)
Forum Replies Created
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Hi there, @pnbgibbs
Thanks for getting in touch, and for including those error messages, that’s really helpful!
If I understand correctly, you’re unable to edit your pages while Jetpack is active, and everything starts working again as soon as you deactivate Jetpack. Is that right?
I can see that Jetpack isn’t working correctly at all, due to an issue happening at your sever’s end. I see an
error 503which indicates some memory or similar problems that your host can address for you.I’d recommend reporting this to your host, and verify that Jetpack is well connected. If you still have the same problem after this, could you please try the following?
- Clear any caching or performance optimisation you have enabled, including anything provided directly by Fasthosts.
- Temporarily deactivate your other plugins, leaving only Jetpack active, and check whether you can edit a page again.
- If the problem continues with only Jetpack active, temporarily switch to a default WordPress theme and test once more.
If the editor works with Jetpack and the other plugins disabled, you can reactivate the plugins one at a time until the problem comes back. That should help us identify which one is conflicting with Jetpack.
If it still happens with only Jetpack active, please let me know. If you can also tell us which browser you’re using and whether the same thing happens in another browser or a private/incognito window, that will help us narrow things down further.
I know that’s a few things to check, but the fact that several Jetpack editor features are failing together gives us a good place to start. Let us know what you find and we’ll take it from there!
Hi there, @ruvanswp!
You should be able to hide the address fields from the Your Details section of the Client Portal. Head to Jetpack CRM → CRM Settings → Client Portal and look for Fields to hide on Portal. From there, you can specify the fields you don’t want customers to see.
We have a guide with the field names and steps here:
How to hide fields on the Client PortalFor the State → County label, since you’re UK-based, there’s one thing I’d check first. Jetpack CRM follows the language/locale set for your WordPress site, so could you head to Settings → General → Site Language and check whether it’s set to English (UK)?
If it’s currently using English (US), switching to English (UK) may give you the UK-specific address terminology. There’s some more information on how Jetpack CRM handles languages here:
Changing the Jetpack CRM languageIf you’re already using English (UK) and you’re still seeing State, let us know where exactly that label is appearing (for example, in the CRM itself or in the Client Portal) and we’ll take a closer look.
Hope that helps!
Hey @tanyaind,
Do you have updates about that, do you still need help? We usually close inactive threads after one week of no movement, but we want to make sure we’re all set before marking it as solved. Thanks!
Forum: Plugins
In reply to: [WP Job Manager] Core Bug: Massive logo duplication bloat server spaceHello @ibiza69,
Do you have updates about that, do you still need help? We usually close inactive threads after one week of no movement, but we want to make sure we’re all set before marking it as solved. Thanks!
Forum: Plugins
In reply to: [WP Job Manager] Archival FunctionHi there, @beemode58,
Do you have updates about that, do you still need help? We usually close inactive threads after one week of no movement, but we want to make sure we’re all set before marking it as solved. Thanks!
Forum: Plugins
In reply to: [Jetpack - WP Security, Backup, Speed, & Growth] Connection issue!Hello @sbairr,
Do you have updates about that, do you still need help? We usually close inactive threads after one week of no movement, but we want to make sure we’re all set before marking it as solved. Thanks!
Forum: Plugins
In reply to: [WP Job Manager] Core Bug: Massive logo duplication bloat server spaceHi there, @ibiza69,
Just a quick update to let you know that your thread is still on our radar. We haven’t had a chance to get back to you yet, but we’re aware that you’re waiting for a response and will follow up as soon as we’re able to.
Thanks for bearing with us in the meantime – we really appreciate your patience!
Also, let us know if there’s anything else we can do to help meanwhile!
Forum: Plugins
In reply to: [Jetpack Social] Can´t connect jetpack to social mediaHi there, @diablissima,
Do you have updates about that, do you still need help? We usually close inactive threads after one week of no movement, but we want to make sure we’re all set before marking it as solved. Thanks!
Forum: Plugins
In reply to: [WP Job Manager] Insert Image Above Job Listing TitleHello @wallacelin,
Do you have updates about that, do you still need help? We usually close inactive threads after one week of no movement, but we want to make sure we’re all set before marking it as solved. Thanks!
Hey @csaurocorn,
Do you have updates about that, do you still need help? We usually close inactive threads after one week of no movement, but we want to make sure we’re all set before marking it as solved. Thanks!
Hey @ppnsteve,
Do you have updates about that, do you still need help? We usually close inactive threads after one week of no movement, but we want to make sure we’re all set before marking it as solved. Thanks!
Hello @helloari,
Do you have updates about that, do you still need help? We usually close inactive threads after one week of no movement, but we want to make sure we’re all set before marking it as solved. Thanks!
Hello @cogdog,
Do you have updates about that, do you still need help? We usually close inactive threads after one week of no movement, but we want to make sure we’re all set before marking it as solved. Thanks!
Hello @rosterdotcom,
Do you have updates about that, do you still need help? We usually close inactive threads after one week of no movement, but we want to make sure we’re all set before marking it as solved. Thanks!
Forum: Plugins
In reply to: [WP Super Cache] Any Changes Always Delete CacheHey @shshshea,
Do you have updates about that, do you still need help? We usually close inactive threads after one week of no movement, but we want to make sure we’re all set before marking it as solved. Thanks!
